S5000i Web Inquiry

Through the remote access enabled by S5000i, a user can obtain:

• The account record.
• The signer record and signature image of all signers on an account.
• The signature card document.
• Any other signature documents, such as corporate resolutions, driver's license, immigration cards, etc.

By accessing the Inquiry module via the Web, a remote user in a branch location may inquire into an account to obtain an image of the signatures on that account, to obtain account information and restrictions on that account, or to review images of auxiliary documents associated with that account.

Shown below is a typical Web inquiry for signatures on an account. Notice that the User ID is validated before access is granted.

Other features include:

• Updated/added signatures are instantly available to remote users.
• Instant messages to branches — for stolen checks, etc. — are available.
• Original signature cards (in date order) and auxiliary documents (such as corporate resolutions) are instantly available.
• Unlimited number of signers.
• Up to 4 signers shown at a time.
• Account record shown on every screen.

S5000i Web Pay/No-Pay

With the S5000i's remote access, remote personnel at the branch of record may review an item instantly via a secure Web browser, as soon as the computer detects a possible error or fraud condition. Items may then be adjudicated remotely and the results of branch decisions are instantly available on managerial reports.

This remote access to the Pay/No-Pay module offers such benefits as:

• The branch of record (which might be anywhere in the world) has access to full automation of check images — from the receipt of the image to final disposition.
• Via secure Web browser, remote users have instant access to signatures, account information, and archives (such as back-up documents, older signature cards, etc.).
• There is a dramatic reduction in labor compared to faxing items to branches, and a dramatic improvement in the time it takes for branches to receive image data.
• A comprehensive audit trail of questionable items and resulting decisions.